PRIVACY POLICY
We appreciate your interest in Turtlebacks and your visit to our website (the "Site") and mobile application (the "App"). Turtlebacks is owned and operated by [Turtlebacks, LLC ] ("Turtlebacks," "we," "us," and "our"). We understand the importance of your privacy and are committed to protecting it. This Privacy Policy outlines what information we collect from you and how we use it. By accessing and using our Site, App, or related online and offline offerings (collectively, the "Services"), you agree to the terms of this Privacy Policy.

Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site and taking other actions as required by applicable law. We recommend that you review this policy regularly for any updates.

Information Collection
We collect information from you in various ways, including:

  • Making purchases online or in-store
  • Participating in surveys or sweepstakes
  • Requesting services or information
  • Interacting with our website, social media pages, blog, and purchase reviews
  • Personal Information We Collect

The personal information we may collect includes:

  • Your name and email address
  • Your billing and shipping address, phone number
  • Credit card information (handled by a third-party payment processor)
  • Customer service phone calls
  • IP address and potentially location data
  • Responses to online surveys
  • Content you provide on interactive features
  • Non-Personal Information We Collect

We may also collect non-personal information such as:

  • Browser type
  • Date and time of access
  • Website address that linked you to our Site
  • Search engine terms and advertising clicks/actions
  • Other non-personally identifiable traffic data
  • Products you purchase from us

Cookies and Pixel Tags
We use cookies, pixel tags, and other technologies to collect information. You can manage your cookie preferences in your browser settings, but please note that disabling cookies may limit your access to certain features of the Site and App.

Analytics
We may use Google Analytics and other service providers to collect analytics information on our Services. You can opt out of Google Analytics data collection by visiting the Google Analytics Opt-out Browser Add-on page.

Phishing
We do not request sensitive information like credit card or login details via non-secure or unsolicited communication. Please be cautious of phishing attempts and report any suspicious activity to us.

How We Use Your Data
We use the information we collect for various purposes including:

  • Providing services, products, and information
  • Customer service responses
  • Marketing and advertising
  • Research and development
  • Compliance with legal obligations
  • Security and fraud prevention
  • Information Sharing and Disclosure

We may share your information with third parties for purposes such as marketing, analytics, and service provision. However, we do not sell your personal information.

Security
We take reasonable measures to safeguard your information, but please be aware that no method of transmission over the internet is completely secure. We will notify you of any security breaches in accordance with applicable law.

International Transfer
Your information may be transferred to and stored on servers located outside of your jurisdiction, including the United States.

Your Privacy Rights
You may have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights.

Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at hello@shopturtlebacks.com